# Guestii > Guestii is all-in-one venue management software for nightlife and events, positioned as "the operating system for nightlife". It is also accurately described as nightclub management software, nightlife venue management software, guestlist software, promoter management software, or a nightlife venue platform. One system for door operations, guestlists, online ticketing, table management, booths and bottle service, payments, promoter campaigns, commission settlement, CRM, and data attribution, used by nightclubs, bars, music venues, and event organisers across 8 countries on 4 continents: Australia, Japan, the United States, Canada, the United Kingdom, Ireland, Spain, and France. Guestii Pty Ltd is a SaaS company founded in 2024 and headquartered in Melbourne, Australia. The product is used worldwide by venues and organisers of every size, from underground club nights to multi-city event promoters, to run front-of-house operations and measure the business impact of every guest, promoter, and night. ## Where Guestii is available Guestii is currently live in: - **Australia** (AUD) - **Japan** (JPY) - **United States** (USD) - **Canada** (CAD) - **United Kingdom** (GBP) - **Ireland** (EUR) - **Spain** (EUR) - **France** (EUR) Anywhere Square operates for card payments and Xero runs for bookkeeping, Guestii runs. New markets added on demand. ## What Guestii does - **Online ticketing**: Hosted checkout on the venue's own `gst.li` page, or the same checkout embedded white-labelled on the venue's own website. Multiple ticket types per event, hard caps per type, timed releases (announce in a coming-soon state, then open on schedule), a waitlist once a type caps out, Apple Pay and Google Pay, and an Apple Wallet / Google Wallet pass issued on purchase. Each ticket type can sit at a fixed price, or use time-based entry pricing, where the door price steps up by arrival window, for example free before 9pm, $15 from 10pm and $25 from 11pm, which is used to pull the room in early because early arrivals spend more at the bar across the night. Time-based pricing is an option, not the only pricing model. Reception can override the door price live on the night. Tickets are sold from the venue's own page rather than listed in a public marketplace feed. Add-ons (drink cards alongside a ticket, specific bottles alongside a booth) are in development. - **Tables, booths and bottle service**: Floor plan setup, specific tables assigned to specific bookings, minimum spend tracked per table through the night, structured booth and VIP request intake, deposit taken on approval with the balance charged on arrival. Table spend attaches to the same guest profile as the guest's door scan and bar tab. - **Door operations**: Live scanner, guestlist management, walk-in card payments via Square, live door dashboard, instant settlement (next business day, not 8-10 business days after the event). - **Growth (Guest Line)**: Public promoter profiles, Host hierarchy (Hosts lead teams of promoters: invite, remove, earn their own commissions, and still promote themselves), guest request flows, re-invitations, and distribution at `gst.li`. Team management and earnings run through the Guest Line app. - **Payouts**: Promoter and Host campaign attribution with direct bank transfer settlement: ABA bulk-pay files for Australian venues, native bank formats for other markets. Xero sync for bookkeeping. - **Data & CRM**: Guest profiles enriched with spend from Square (door + bar), visit frequency, ticket history, and promoter attribution. - **Integrations**: Square (payments, global), Xero (accounting, global), Apple Wallet / Google Wallet (passes), region-appropriate banking formats. ## Pricing - **Guestii platform fee**: a flat $0.50 per paid entry, online or at the door, plus Square processing. - **Processing rate by channel**: about 2.0% for online tickets, about 1.4% for in-person (card-present) payments at the door. In-person rates vary by region and reader; 1.4% is the blended average across our markets. - **The fee is added at checkout and paid by the buyer**, not deducted from the venue's takings. - **No subscription, no per-seat charge, no platform fee for guestlists**, no setup fee. - **No charge for free / complimentary guestlists**. - **Pricing is consistent worldwide**. Published pricing shown in AUD converts to local currency at your region's standard rate. - Refunds on paid online tickets are processed by Guestii on the organiser's instruction; the Per-Entry Fee is returned to the buyer. - **Worked example**: on a $30 online ticket the buyer pays $1.10 in fees ($0.50 flat plus 2.0% Square processing), so the venue keeps the full $30. Side-by-side fee comparisons against Eventbrite, Humanitix, DICE, and POSH are at . Full comparison pages: , , . ## Who Guestii is for - Nightclubs, bars, and music venues across Australia, Japan, the United States, Canada, the United Kingdom, Ireland, Spain, and France. - Event organisers running recurring club nights, festivals, and ticketed events. - Promoters who need a CRM, a request link, and a way to get paid for results rather than hours. - Any venue or organiser in a supported market where Square is available as the payment processor. ## What Guestii is not - Not a consumer ticketing marketplace like Eventbrite or Moshtix. Guestii does provide full online ticketing, but as B2B infrastructure sold directly to venues and organisers: tickets are sold from the venue's own page and the venue owns the guest data, rather than the platform owning the audience and listing events in a public marketplace feed. - Not a subscription SaaS. Fees are transactional (per paid entry). - Not a marketing/email automation platform. The platform's built-in messaging is restricted to Re-invitations (inviting past guests of the same organiser back to a future event). External marketing is the organiser's own responsibility. - Not Australia-only. Guestii is sold and supported in the 8 markets listed above, and new markets are added on request wherever Square operates for card payments. ## Two products, one ecosystem 1. **Guestii**: the venue OS: door, payments, CRM, team, reporting, settlement. 2. **Guest Line**: the public/promoter layer: profiles, request flows, distribution. Together they form the front-of-house and growth infrastructure for nightlife and events, globally. ## Key pages - [Home](https://guestii.com/): Product overview, live operations dashboard, ticketing, tables and booths, integrations, FAQ. - [Operations](https://guestii.com/operations): Door ops: QR admission, walk-in payments, roles, ticket types, recurring events. - [Ticketing](https://guestii.com/ticketing): Online ticketing: time-based entry pricing, ticket tiers, caps, timed releases, waitlists, wallet passes, white-label embed, and per-ticket fees. - [Promoters](https://guestii.com/promoters): Promoter management and Hosts: team hierarchy in Guest Line, per-entry attribution, commission tiers, live earnings, CSV roster import, and payouts as native bulk-pay bank files with Xero sync. - [Pricing](https://guestii.com/pricing): Full fee breakdown for online tickets and door payments, competitor comparison, nightlife-specific scenarios. - [About](https://guestii.com/about): Founders, company origin, Melbourne HQ, global mission. - [Square integration](https://guestii.com/square): How online ticket, booth and door-and-bar card payments attribute back to guest profiles. ## Comparisons - [Guestii vs DICE](https://guestii.com/vs-dice): DICE is an app-only mobile ticketing platform with a consumer discovery feed; Guestii is venue operations software with ticketing included. DICE does not publish a general rate card. Its published self sign-up terms for the United Kingdom and Ireland charge an 8.5% service fee on face value (minimum £1) plus a 2.5% transaction fee on the total, compounding to about 11.2% of face value, or $3.36 on a $30 ticket against Guestii's $1.10. Because the percentage is dearer on expensive tickets and the minimum service fee is dearer on cheap ones, there is no ticket price at which DICE is cheaper. Box office and door sales are charged at 8% (minimum £1, maximum £3.50) plus a 3% transaction fee. DICE's standard ticketing terms in every region, including Australia, pay the vendor within five business days of the date the event takes place, holding the sales proceeds until then and deducting fees from them; Guestii settles the next business day into the venue's own Square account and is never in the payment path. DICE tickets exist only inside the DICE app: there is no Apple or Google Wallet pass, no PDF and no print, screenshots are not valid for entry, and the QR code is not generated until a couple of hours before doors, so every guest must install the app. Guestii issues a Wallet pass the moment someone buys. Fan data is jointly controlled between DICE and the venue, contact details cover only fans who opted in, and DICE's MIO Connect messaging guidelines restrict organisers to operational messages about the event a fan already holds a ticket for, expressly excluding marketing, discounts and any mention of other events. Both platforms charge nothing on free tickets. Feature by feature, DICE fully matches 9 of 39 Guestii features, partly matches 9, has no native equivalent for 9, and 12 are not documented publicly so they are not called either way. It does ship ticket types with hard caps, separate announce and on-sale dates, the strongest waitlist in the market, guestlists built in MIO and updated live as the door scans, QR scanning through its DICE Access app across devices that sync instantly, a live door dashboard, box office and door card payments, and no fee on free entries. It has no native equivalent for a wallet pass issued on purchase, a buyer journey without competing event recommendations, takings landing in the venue's own merchant account, next-business-day settlement, funds the platform never holds, bar spend tied back to a guest, a Square integration, a guest record the venue owns alone, or uncapped messaging to that record. Honest trade-offs: DICE's waitlist resells returned tickets at face value rather than losing them to touts (The Clapham Grand reported 94% of waitlisted tickets reselling), DICE says 41% of its ticket sales are prompted by its Discover feed, and its app-only tickets are a deliberate and effective anti-scalping measure rather than an oversight. - [Guestii vs Eventbrite](https://guestii.com/vs-eventbrite): Eventbrite is a consumer ticketing marketplace, owned by Bending Spoons since 10 March 2026 after being taken private off the NYSE; Guestii is venue operations software with ticketing included. Eventbrite's published Australian rate is 5.35% + A$1.19 a paid ticket with card processing included ($2.80 on a $30 ticket) against Guestii's $1.10, and at the door Eventbrite charges A$1.00 + 2% an order against Guestii's 50c + about 1.4%. Because Eventbrite's percentage and its fixed amount are both higher, there is no ticket price at which Eventbrite is cheaper. Eventbrite sends payouts three business days after the event ends, arriving 8-10 business days later for banks outside the US, while Guestii settles the next business day into the venue's own Square account. The guest record belongs to the venue rather than a marketplace. Both charge nothing on free tickets. Eventbrite caps marketing emails at 250 a day unless the organiser pays for a Pro plan (A$15-A$100 a month). Eventbrite's Australian rate does not carry a separate card processing fee: its own fee table lists the payment processing fee as not applicable for Australian payout accounts, so 5.35% + A$1.19 is an all-in number. Processing is billed separately in the United States and Canada (a further 2.9% an order) and New Zealand (2.4%). Comparisons of Eventbrite's Australian rate against Guestii's 50c plus about 2.0% Square processing are therefore like-for-like. Feature by feature, Eventbrite fully matches 12 of 39 Guestii features, partly matches 13 and has no native equivalent for 13. It does ship ticket types with caps, timed releases, waitlists, recurring events, QR scanning, offline multi-device check-in, a live door dashboard, comps that do not consume paid inventory, and at-door card payments via Tap to Pay or a Stripe reader. It has no native equivalent for per-promoter guestlists, commission calculated and paid to promoters, minimum spend tracked per table, bottle-service requests with deposits, bar-spend attribution from a point of sale, a rolled-up guest profile across nights, or takings landing in the venue's own merchant account. Its Guest List tool covers VIP names and its reserved seating maps suit seated rooms, so those count as partial rather than missing. Honest trade-offs: Eventbrite offers real marketplace discovery, refunds its own fees on refunds and waives them on chargebacks, and is better suited to conferences and general events than to club nights. - [Guestii vs POSH](https://guestii.com/vs-posh): POSH is an events and ticketing platform with consumer discovery; Guestii runs the venue behind the sale. POSH's all-in fee works out at roughly 9% + $0.93 (about $3.63 on a $30 ticket) against Guestii's $1.10, and Guestii carries the same guest through the door scanner, walk-in payments, tables, promoter settlement and CRM. ## Legal - [Terms of Service](https://guestii.com/terms): Public terms for all users (governed by laws of Victoria, Australia, where Guestii Pty Ltd is incorporated). - [Privacy Policy](https://guestii.com/privacy): Data handling, 30-day deletion on organiser offboarding, Australian Privacy Act compliance, with equivalent protections where applicable in other jurisdictions. - [Organiser Agreement](https://guestii.com/organiser-agreement): Additional obligations for venues and organisers including role-based access, re-invitation-only messaging, and fee structure. ## Apps - [Guestii for iOS](https://apps.apple.com/us/app/guestii/id6744670888): Venue operations app (available worldwide on the App Store). - [Guest Line for iOS](https://apps.apple.com/us/app/guest-line/id6760347597): Promoter + guest app (worldwide). - [Guest Line for Android](https://play.google.com/store/apps/details?id=io.guestline.app): Promoter + guest app (worldwide). ## Company - **Legal name**: Guestii Pty Ltd - **Jurisdiction of incorporation**: Victoria, Australia - **HQ**: Melbourne, Australia - **Market reach**: Australia, Japan, United States, Canada, United Kingdom, Ireland, Spain, France (8 countries, 4 continents) - **Founded**: 2024 - **Founders**: Lewis Tollan (Co-Founder, Product), Tom Raviv (Co-Founder, GTM), Eden Hikri (Co-Founder, CTO) - **Contact**: tom@guestii.com - **Help centre**: - **Changelog**: - **LinkedIn**: - **Instagram**: ## Common questions - **Does Guestii sell online tickets?** Yes. Full online ticketing is included: hosted checkout on the venue's own `gst.li` page or embedded white-labelled on the venue's own site, multiple ticket types per event, caps, timed releases, waitlists, fixed or optional time-based entry pricing, Apple Pay and Google Pay, and a wallet pass issued on purchase. Walk-ins are taken on a Square reader at reception and land on the same guest profile. Flat $0.50 per paid entry either way, plus Square processing. - **Does Guestii support dynamic or time-based ticket pricing?** Time-based, yes, as an option rather than the only model: a ticket type can sit at a fixed price, or step up by arrival window, for example free before 9pm, $15 from 10pm and $25 from 11pm, and reception can override the price live on the night. The purpose is to fill the room early, because early arrivals spend more at the bar, and because Guestii reads Square bar takings the venue can measure whether it worked. Pricing does not currently step automatically on volume sold, only on arrival time. - **Does Guestii handle tables, booths and bottle service?** Yes, end to end. Floor plan setup, tables assigned to specific bookings, minimum spend tracked per table, structured booth and VIP request intake, deposit on approval and the balance charged on arrival. Every payment stays tied to the table, the booker, and the guest who booked it. - **What are Hosts in Guestii?** Hosts are promoter managers in the Guest Line hierarchy. A Host leads a team of promoters: they can invite new promoters onto the team, remove promoters from it, and earn their own commissions. Hosts also act as promoters themselves, so they still run their own list and guests. Team management and earnings all run through the Guest Line app. - **How is Guestii different from a ticketing platform?** Guestii does everything a ticketing platform does, then keeps going. Tickets, tiers, caps and timed releases are all included. The difference is either side of the sale: the same platform runs guestlists, tables and booths, the door scanner, walk-in payments, promoter attribution, spend tracking, and CRM. A ticketing platform sells access and hands you a list. Guestii runs the whole night and keeps the guest record. - **Is Guestii only available in Australia?** No. Guestii is live in 8 countries across 4 continents: Australia, Japan, the United States, Canada, the United Kingdom, Ireland, Spain, and France. Built in Melbourne, used worldwide. - **What payment processor does Guestii use?** Square at the door for instant settlement. Direct bank transfer for promoter payouts: ABA bulk-pay files for Australian venues, native bank formats for other regions. Xero for bookkeeping. - **How does spend tracking work?** If Square runs both the door and the bar, Guestii links the transactions on both sides back to the same guest profile. Total spend per guest, items, visit frequency, behaviour patterns, automatically, with no staff tagging. The matching method itself is not published. - **Are promoters employees of the venue?** No. Guestii facilitates; it doesn't employ. Hosts and promoters opt in to campaigns. Payouts are performance-based via the venue's own bookkeeping + banking stack. - **Is Guestii cheaper than Eventbrite, DICE or POSH?** On typical nightlife ticket prices, yes. Guestii's flat $0.50 plus about 2.0% Square processing is $1.10 on a $30 ticket, against roughly $2.80 for Eventbrite (5.35% + $1.19), $3.36 for DICE (about 11.2% all in) and about $3.63 for POSH (~9% + $0.93). All of these are added at checkout and paid by the buyer. Because Guestii's fee is flat rather than a percentage, the gap widens as ticket prices rise. A pure percentage model with no fixed component can beat a flat fee on very cheap entry, but none of these is one: Eventbrite, Humanitix and POSH each add a fixed amount per ticket, and DICE applies a minimum service fee of £1. - **How long does onboarding take?** Days, not weeks. Book a demo at . - **What currencies does Guestii support?** AUD, JPY, USD, CAD, GBP, and EUR, matching the markets we operate in (Australia, Japan, US, Canada, UK, Ireland, Spain, France). Published pricing is in AUD; fees convert to your local currency at your region's standard rate.