Guestii vs DICE

DICE is a mobile-first ticketing app with a discovery feed and a deservedly good reputation with fans. Guestii is the operating system a venue runs its nights on, with ticketing included. Choosing between them usually comes down to four questions: what does it cost, when does the money arrive, what does a guest have to do to get in, and who owns the relationship afterwards.

The short answer

DICE publishes one rate card, for self sign-up in the United Kingdom and Ireland: an 8.5% service fee on face value with a £1 minimum, plus a 2.5% transaction fee on the total. That is about 11.2% of face value, or $3.36 on a $30 ticket, against $1.10 on Guestii. There is no price at which DICE comes out cheaper, because the percentage bites on expensive entry and the minimum bites on cheap entry. Everything above self sign-up is negotiated on a term sheet, so your own rate may differ.

On timing, DICE's standard terms in every region pay the vendor within five business days of the event taking place, after deducting its fees from proceeds it has been holding since the on-sale. Guestii payments run through a Square account in your venue's name and settle the next business day, because Guestii is never in the payment path at all. That is the difference between paying your promoters and door staff on Sunday and paying them the following week.

The bigger difference is the ticket itself. A DICE ticket exists only inside the DICE app: no Wallet pass, no PDF, no print, screenshots are not valid, and the QR code is not generated until a couple of hours before doors. For a touring gig with a committed audience that is a defensible anti-scalping trade, and it is the whole point of the product. For a Saturday night where half the room decides at 11pm, it means every guest installing an app before they can walk in. Guestii issues an Apple or Google Wallet pass the moment someone buys, and the same pass works across every venue, organiser and event.

Afterwards, the list is not really yours. MIO Connect will email the fans at your show, but its user guidelines restrict it to operational messages about that one event: you may not use it to send marketing, offer a discount, or mention your other nights. Fan data is jointly controlled between DICE and your venue, and contact details cover only the fans who opted in. On Guestii the guest record belongs to the venue alone, and nothing caps how often you reach it.

Everything Guestii does.
What DICE does with it.

Guestii's full feature list, not a curated one. DICE is marked as shipping a feature wherever it genuinely does, because the rows where it does not are only worth reading if the rest are fair.

39 Guestii features compared
DICE fully matches 9
Partly matches 9
No equivalent for 9
Not yet checked 12
Feature Guestii DICE
Ticketing and pricing
Multiple ticket types per event, with hard caps
Yes
Yes
Timed releases, announced then opened on schedule
Yes
YesAnnounce date and on-sale date are separate steps in their terms
Waitlist once a ticket type caps out
Yes
YesThe best in the business, though DICE keeps the difference if a returned ticket resells above its original price
Entry pricing that steps up by arrival window
Yes
PartlyTiers step the price up as allocations sell, and arrival slots are sold as separate ticket types, rather than a price that moves with the clock
Apple Pay and Google Pay at checkout
Yes
Not checked
Wallet pass issued the moment someone buys
Yes
NoTickets live in the DICE app alone, with no Wallet pass, no PDF and no print, and the QR code is not generated until a couple of hours before doors
Recurring weekly nights configured once
Yes
Not checked
Your brand and your channel
Your own public venue page, with live calendar
Yes
PartlyA venue profile inside the DICE app and website
Checkout embedded white-labelled on your own site
Yes
PartlyFans can check out from your own site, or from Spotify and YouTube, but the ticket still lands in the DICE app
Sell without being listed in a public marketplace
Yes
PartlyThe DICE app is the sales channel, so your night sits in its catalogue
No competing events shown to your buyers
Yes
NoA personalised Discover feed recommends other events, and DICE says 41% of its ticket sales come from it
Guestlists, comps and requests
Guestlist management at club volume
Yes
YesBuilt in MIO and updated live as the door scans, though each guest claims their ticket in the DICE app
Comp entries that do not consume paid inventory
Yes
Not checked
Public guestlist requests, with triage and approval
Yes
Not checked
Per-promoter lists synced live to reception
Yes
Not checked
Trackable, expirable, single-use links for VIPs
Yes
Not checked
Tables, booths and bottle service
Floor plan with real table inventory
Yes
Not checked
Minimum spend tracked per table through the night
Yes
Not checked
Bottle service and VIP requests with deposits
Yes
PartlyVIP passes and queue jumps sell as Extras alongside the ticket, rather than a request held against a deposit
The door
QR admission scanning
Yes
YesTheir DICE Access app, scanning from your own phones
Several doors scanning at once, synced live
Yes
YesScans update the guestlist instantly, and DICE assigns access solutions by event size
Keeps scanning when the connection drops
Yes
PartlyA backup mode allows manual validation with no internet, rather than carrying on scanning
Live capacity and door dashboard
Yes
Yes
Walk-in card payments at reception
Yes
YesBox office and door sales, charged at 8% with a $1 minimum and a $3.50 cap, plus a 3% transaction fee
Reception can override the door price live
Yes
Not checked
Money and settlement
Takings land in your own merchant account
Yes
NoDICE sells as your disclosed agent, collects the proceeds itself and pays you afterwards
Settled the next business day
Yes
NoPaid within five business days of the event taking place, in every region's standard terms
Platform never holds or reserves your funds
Yes
NoDICE holds the sales proceeds until after the show, then deducts its fees before remitting the balance
Nothing charged on free or comp entries
Yes
YesNo service or transaction fee on free tickets
Promoters
Every sale attributed to the promoter who drove it
Yes
PartlyMarketing attribution reports sales by channel, rather than commission-bearing attribution per person
Commission calculated per promoter, per night
Yes
Not checked
Bulk promoter payouts as bank files
Yes
Not checked
Promoters get their own dashboard and public profile
Yes
PartlyPromoters can be given guest access to your event in MIO to collaborate on the build
The guest record
One permanent guest profile, carried across nights
Yes
PartlyMIO and their Ticket Holders API give segmentation and total spend per fan, held on DICE's side rather than as your own record
Bar spend tied back to the guest who drank it
Yes
NoNo point-of-sale link
Works with the Square till your bar already runs
Yes
NoNo Square integration
The guest record belongs to the venue alone
Yes
NoDICE and the venue are joint controllers of fan data under its MIO Connect agreement, and contact details cover only fans who opted in
Message your own list without a daily cap
Yes
NoMIO Connect is for operational messages only: its user guidelines forbid using it to send marketing, offer a discount, or mention any event other than the one the fan is attending
Takings and promoter payments synced to Xero
Yes
Not checked
Ships it Ships something adjacent, or with a material limit No native equivalent Not documented publicly, so we have not called it either way

Same ticket.
Different fee at checkout.

Both platforms add the fee at checkout, so this is money out of your guest's pocket rather than yours. A cheaper checkout sells through faster.

Guestii
$1.10 on a $30 ticket
50c flat + 2.0% Square
DICE
$3.36 on the same ticket
8.5% + 2.5%
Difference
$2.26 cheaper per ticket
$113,188 a year at 50,000 paid entries
Ticket fees, online and at the door Guestii DICE
Platform fee per paid ticketWhat the platform takes on every sale 50c + 2.0% Square 8.5% + 2.5%
Fee on a $30 ticketAdded at checkout, paid by the buyer $1.10 $3.36
What the buyer pays at checkoutOn the same $30 ticket $31.10 $33.36
Fees your guests pay across 50,000 paid entriesOne year at club volume, about 960 a week $55,000 $168,188
Fee on a $30 walk-in at the doorCard tapped at reception, not sold online $0.92 $3.37
Free and comp entriesGuestlists, comps and door deals No fee No fee
When the money landsAfter a Saturday night Next business day 5 business days after the event
Where the ticket livesWhat a guest shows at the door Apple or Google Wallet The DICE app only

DICE does not publish a general rate card, so these figures use the only rates it does publish: its self sign-up terms for the United Kingdom and Ireland as at August 2026. An 8.5% service fee plus VAT on face value, subject to a £1 minimum, and a 2.5% transaction fee plus VAT on the total, which compounds to about 11.2% of face value. Tax on those fees is excluded here, so the real figure is higher. Box office and door sales are charged at 8% (minimum £1, maximum £3.50) plus a 3% transaction fee. Partnership deals above self sign-up are negotiated on a term sheet, so your own rate may differ. Payout timing is from DICE's standard ticketing terms, which pay the vendor within five business days of the event. Guestii figures use 50c flat plus Square processing at our negotiated rates of 2.0% online and 1.4% card-present; Square's published Australian rates are 2.2% and 1.6%, so your own rate may differ. Both platforms charge nothing on free tickets. Run your own ticket price and volume through the pricing calculator.

When DICE is the better choice

  • You want the waitlist. It is the best in the business, and it is the reason a lot of venues stay. Returned tickets resell at face value to fans who actually want them, so a sold-out show stays sold out instead of leaking to touts. The Clapham Grand reported 94% of waitlisted tickets reselling. Guestii has a waitlist, but not a national audience sitting on it.
  • You need discovery. DICE says 41% of its ticket sales are prompted by its Discover feed, and that is real reach you do not have to pay for twice. Guestii deliberately has no marketplace, so it will never introduce you to a stranger.
  • You want scalping shut down hard. App-only tickets, activated on the day and tied to a phone number, are the point rather than an oversight. If touting is your problem, that friction is buying you something.
  • You are a touring promoter, not a venue. If you have no door to run, no bar to tie spend to and no promoter team to settle, most of Guestii would sit unused.
  • Your market is not on Square. Guestii processes card payments through Square, so it works where Square operates. Outside those markets it cannot take your payments.

Moving across
takes days, not weeks.

STEP 1

Bring your data

Export your guest database and promoter roster to CSV and import both. Your history comes with you rather than starting from zero.

STEP 2

Connect Square

Link your own Square account in a few clicks, or we set one up. Payments settle into your account, in your venue's name, the next business day.

STEP 3

Run one night

Put a single event through Guestii before you move the whole calendar. Scanner, walk-ins, promoter attribution and settlement, all on one night.

What operators ask
before they switch.

Is Guestii cheaper than DICE?

At every ticket price, on the only rates DICE publishes. Guestii charges a flat 50c per paid entry plus Square processing of about 2.0% online, so a $30 ticket carries $1.10 in fees. DICE's published self sign-up rate for the United Kingdom and Ireland is an 8.5% service fee on face value, with a £1 minimum, plus a 2.5% transaction fee on the total, which is about 11.2% of face value or $3.36 on the same ticket. The percentage makes it more expensive on dear tickets and the minimum service fee makes it more expensive on cheap ones, so there is no crossover point. Partnership deals above self sign-up are negotiated on a term sheet, so check your own rate.

When do we actually get the money?

On Guestii, the next business day. Payments run through Square into your own Square account, registered in your venue's name, so Guestii never holds the funds and cannot freeze a payout. DICE's standard ticketing terms, in every region including Australia, pay the vendor within five business days of the date the event takes place. Until then DICE holds the sales proceeds and deducts its fees from them before remitting the balance.

Do our guests have to download an app to get in?

On DICE, yes. Tickets are stored only in the DICE app as a QR code linked to the buyer's phone number, there is no Wallet pass and no printable PDF, screenshots are not accepted, and the code cannot be activated until a couple of hours before the event starts. DICE does this deliberately, to keep tickets off resale sites. On Guestii the guest gets an Apple or Google Wallet pass the moment they buy, with nothing to install, and the same pass works at every venue and event on the platform.

Do we keep our own guest list?

On Guestii the guest record belongs to the venue alone: every sale, scan, comp and walk-in writes to one permanent profile you own, enriched with promoter attribution and, where the bar runs Square, actual bar spend. There is no daily send limit on reaching your own list. On DICE, fan data is jointly controlled between DICE and your venue, contact details cover only fans who opted in, and its MIO Connect messaging guidelines restrict you to operational messages about the event a fan has already bought for, expressly ruling out marketing, discounts and news of your other nights.

Which countries is Guestii available in?

Guestii is live in eight countries across four continents: Australia, Japan, the United States, Canada, the United Kingdom, Ireland, Spain and France. Because card payments run through Square and bookkeeping runs through Xero, Guestii works anywhere both operate, and new markets are added on request.

See it run
a real night.

Book a 30-min demo. Bring last Saturday's numbers and we'll show you what the same night looks like on Guestii.